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Data Protection & Legal

PRIVACY-GDPR

Your privacy matters. Learn how we collect, use, and protect your personal information in compliance with GDPR.

Last Updated: January 21, 2026

Overview and Legal Basis

Nexus Air Virtual is a non-commercial flight simulation community operated by volunteers, dedicated to the ethical handling of personal data. We comply with the General Data Protection Regulation (GDPR) for all European users and applicable data protection laws worldwide. Where our members use VATSIM or IVAO, we also align our data and operational practices with each network's virtual airline requirements and policies.

By registering, you explicitly provide Consent as per GDPR Article 6(1)(a) for us to process your data for the purpose of operating your virtual pilot account.

Our primary legal basis for processing your data is contractual necessity for the performance of the Virtual Airline service agreement with you (maintaining your pilot account, flight tracking, and community access). This Privacy Policy explains what personal data we collect, how we use it, how we protect it, and your rights.

What Data We Collect

Account Information (Explicit Consent)

When you register as a pilot, we collect this data based on your explicit consent and our need to fulfill your membership contract:

  • Full name, date of birth, and email address for identification and communications
  • VATSIM or IVAO network ID verified via network tools to confirm active membership
  • Country of residence to determine applicable data protection laws
  • Discord username for community access and official communications
  • Securely hashed password for Crew Center access

Operational Flight Data (Contractual Necessity)

This data is automatically collected via our ACARS system to provide the core service of a virtual airline (career tracking, statistics, promotions). This is necessary for the performance of your VA membership contract:

  • Flight route, departure and arrival airports, flight number, and time stamps
  • Aircraft type and registration, aircraft position (latitude/longitude) during flight
  • Flight duration, distance, fuel consumption, and landing rate (publicly displayed on your pilot profile)
  • Connection IP address collected only at the time of flight submission for security/integrity checks, then immediately deleted or anonymized

Website Analytics (Legitimate Interest)

We use privacy-respecting analytics tools based on our legitimate interest in maintaining and improving our website performance. This data is largely anonymous and does not track individual users across the web. It includes anonymized IP addresses, browser type, and pages visited. We do not use intrusive tracking cookies.

How We Use Your Data

Your personal data is used strictly for the operation and management of the Nexus Air Virtual community, based on the principle of necessity and legitimate interest/contractual necessity (GDPR):

  • To manage your pilot account and track your flight activity for career progression within the VA
  • To verify your active status on VATSIM or IVAO as a mandatory requirement for maintaining VA membership
  • To provide access to our Crew Center, training materials, and community resources
  • To send operational notifications about events, updates, and community activities (you can opt-out at any time)
  • To generate statistical reports and improve the quality of our services

Important: We will never sell your personal data to third parties or use it for commercial advertising purposes.

Data Sharing & Disclosure

Public Roster

The following information is publicly displayed on our Roster page to promote community activity and transparency, as accepted upon registration:

  • Your Pilot ID, Pilot Rank, and Total Flight Hours
  • Your VATSIM/IVAO ID and Nickname/Name (depending on which network you are affiliated with)

Third Parties

We do not share personal data with any third parties for marketing or advertising. We may share anonymized, aggregated flight data (e.g., total flights, total hours) with VATSIM or IVAO for recognition or promotional purposes, in line with each network's virtual airline and data policies. Nexus Air Virtual aligns its data practices with VATSIM and IVAO requirements for virtual airlines, including use of network IDs only where necessary for membership verification and compliance.

Your data is primarily stored on servers located within the EEA or a GDPR-compliant jurisdiction. We ensure that any processing partners (e.g., hosting providers) are compliant with GDPR standards.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected:

  • Active Accounts: Data is retained while your account is active
  • Inactive/Closed Accounts: Personal data is deleted 90 days after account closure or inactivity, except for anonymized flight statistics
  • Flight Records: Anonymized flight data (without personal identifiers) may be retained indefinitely for statistical purposes

Your Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

Request a copy of all personal data we hold about you

Right to Rectification

Correct any inaccurate or incomplete data

Right to Erasure

Request deletion of your personal data ("right to be forgotten")

Right to Data Portability

Receive your data in a structured, machine-readable format

Right to Object

Object to processing of your data for specific purposes

Right to Restrict

Request restriction on how we process your data

Contact Us

To exercise any of your rights or if you have questions about our privacy practices, please contact our Data Protection Officer:

We will respond to all requests within 30 days as required by GDPR.